Water Plant
The Water Plant is operated 24 hours a day, 7 days a week. For any emergency, call 787-2232.
Water Leaks and/or Breaks
Please report water leaks or breaks to the Public Works Office at (956) 787-8321 or (956) 787-2232. Water leaks are checked and reported to DIG TESS for spotting of utilities during emergencies. Leaks will be repaired once gas, phone, cable and other utilities have been marked.
Sewer Problems and Lift Stations
Please report sewer problems to the Public Works Office at (956) 787-8321 during normal business hours. An employee will check the City main lines and the customer’s lines for residential problems. If the problem is found to be on the customer’s service line, the employee will notify the customer by attaching an orange tag. There is a private unplugged fee of $80. The owner of the property must come and sign the release form.
If there are any lift station problems with an alarm on, please call the Public Works Office at (956) 787-8321 during normal working hours or (956) 787-2232 after 5:00 p.m. on weekends and holidays.
In an effort to keep all of the City of Alamo’s street lights functioning correctly we urge citizens to report any street lights that need repair. Click HERE or the link above and include the problem, location, and especially the street pole light number. This information will expedite the repair.
Reporting City Problems
Residents who wish to report any of the following should contact the appropriate designated numbers:
WATER BREAKS, SEWER SPILLS, AND GRASS CUTTING ROW (alleys and streets):
If you’re in need to report one of these problems, call Public Works Department at (956) 787-8321 from Monday through Friday from 8am-12pm and from 1pm-5pm.
ILLICIT DISCHARGE INTO STORM DRAINS:
This includes household waste water, oils, flammable fluids, paint, etc. Customer must advise Public Works Secretary that the concern is for illegal discharge into storm water system. To report illicit discharge into storm drains call the Public Works Department at 787-8321 from Monday through Friday 8am-12pm, 1pm-5pm.
WATER LINE BREAKS AND SEWER SPILLS THAT OCCUR AFTER REGUALR HOURS (5PM-8AM), WEEKEND AND HOLIDAYS, PLEASE CALL THE ALAMO WATER PLANT AT (956) 787-2232.
Alamo Public Works
803 S. Tower Rd.
Alamo, TX. 78516
Phone: 956.787.8321